Public Charity

CONSUMER SATISFACTION TEAM

CONSUMER SATISFACTION TEAM is a Public Charity headquartered in PHILADELPHIA, PA. Financial data from the 2025 filing: $3.9M revenue, $3.7M expenses, $1.3M total assets. 1 publicly reported grants to this organization, totaling roughly $36K, appear in IRS filings.

EIN: 232667335 PHILADELPHIA, PA Mental Health & Crisis Intervention N.E.C. NTEE: F99 Latest filing: 2025
Total Revenue$3.9M
Total Expenses$3.7M
Total Assets$1.3M
Grant Records1
Funding Total$36K
Filing Years2020–2025

Mission

TO ENSURE THAT COMMUNITY MENTAL HEALTH SERVICES MEET THE NEEDS OF THE PEOPLE THEY SERVE AND THEIR FAMILIES.

Where $100 goes at Consumer Satisfaction Team

How Consumer Satisfaction Team divides every $100 it spends, from its own Form 990 filings, averaged across 7 years.

$90 Programs the work itself
$10 Management running the organization
$0 Fundraising none reported

No fundraising costs are reported. That often means fundraising runs through a separate affiliated organization that files its own return.

Inside the $90 for programs

$76
Mental health unitary contract-ensure quality mental health services
85% of program spending · Reported in the filing: 2,500 individuals
$13
Single county authority contract-ascertain satisfaction from drug and alcohol services provided through office of addiction services
14% of program spending · Reported in the filing: 2,500 people; 1,600 attendees
$1
Community treatment team-survey 500 individuals at prevention point for the drug users health survey to ascertain their feedback regarding the services provided
1% of program spending · Reported in the filing: 500 individuals
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Source: Form 990 filings with the IRS, latest fiscal year 2025. Shares are from the organization's reported expenses. Data by Imperigo; not affiliated with the IRS.

Sample Grants Received

2024
PROGRAM FUNDING
$35,670

Showing up to 5 of 1 total records — full history available with membership.

Officers & Directors

Director Dagmar Mitchell
Treasurer George Thomas Iii
Director Glen Bastas
Executive Dir. Josephine Barilotti
President Julia Monaco
Secretary Kenneth Certa

Officer compensation and complete director data available with membership.

Top Grant Purposes

General Support
$35,670 1 grant

Financial Trends

Year Revenue Expenses Assets
2025 $3.9M $3.7M $1.3M
2024 $3.8M $3.9M $1.2M
2023 $3.7M $3.8M $1.3M
2021 $3.6M $3.6M $1.4M
2020 $3.6M $3.6M $1.4M

Between 2020 and 2025, reported annual revenue grew from $3.6M to $3.9M (+7%), with total assets most recently reported at $1.3M.

Interactive year-over-year charts and full filing details available with membership.

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